Software Design
You've spent months developing and getting to know your software. Now you need to explain the functions to the end-user, can you detach yourself enough to write the help files as if you didn't know the product inside out?
Will someone new to your software interpret your instructions in the same way? How about if they are from a different region or even a different country; will you explanations mean the same thing?
Or perhaps you've been too careful and now the simple information is hidden in the complex detail.
Robert Leigh can become involved in the initial design process to help with the information flow, usability and documentation. Out Design Analysis skills can help with examining functionality and the expectations and experience of the final users of the product.
